Service Charter

Our Service Charter

This Service Charter is a commitment by Karirana Estates Limited to maintain a high quality of service delivery to our customers and all the stakeholders.


  • Maintaining a safe working environment in compliance with legal requirements on occupational health and safety guidelines
  • Environmental conservation.
  • Equal opportunity employment.
  • Prompt and accurate payment for goods and services.
  • Timely payment of employee dues.
  • Timely response to correspondence.
  • Packing and distribution of quality tea.
  • Training and providing technical advice to the farmers.
  • Efficient delivery of goods and services.

Our Products